FAQ

FAQ2019-01-07T18:08:33-05:00

Access: There are several options to make your home accessible: Leave the door unlocked, use the garage keypad, or a key under the doormat for the day of service only.

Cities Serviced: Currently, we are providing residential cleaning services in Apex, Cary, Holly Springs, Morrisville, and W. Raleigh.

Damage or Loss: Should you experience any damage or loss, please notify the office within 24 hours of the service, at 919-348-5828.

Equipment and Supplies: Yes, we will bring our own equipment and safe, effective, non-toxic products.

Estimates: Please call 919-348-5828 for your residential cleaning estimate.

Gift Certificates: Gift certificates may be purchased by calling 919-348-5828 or e-mail klee@kimbeeco.com.

Hours of Operation: 8:30am – 4:30pm

Payment Options: We accept cash, checks, and major credit cards.  There is a $35 return check fee if a check is declined.

Promotions: Refer a friend

Two-hour window: The two-hour window for the Ready for Show service is to allow enough time for weather or traffic.

Satisfaction: Please check the work when complete.  If you are not fully satisfied, please contact our office within 24 hours of the date and time of service, at 919-348-5828.

Service Cancellation: In order to maintain an efficient schedule, same day services are non-refundable. If you should need to cancel or reschedule your services, we require a 24-hour notice.  If you contact us less than 24-hours prior to the scheduled start time, you will be subject to a 50% cancellation fee. In the event we are unable to access your home, we reserve the right to charge the full amount.

Comments: We welcome comments and feedback, any time.  You may call us at 919-348-5828 or e-mail directly at klee@kimbeeco.com

Tips: Always appreciated, not required

ABOUT US

Vestibulum nec velit ante. Praesent dignissim interdum est, in lacinia elit pretium nec. Aliquam erat volutpat. Fusce laoreet mi leo. Vestibulum nec velit ante. Praesent dignissim interdum est, in lacinia elit pretium nec. Aliquam erat volutpat. Fusce laoreet mi leo.

Recent Works